I called the Lewisham branch to see if they had a cushion to which i was put on hold. Then the phone kept ringing out.
I tried two more times and it went straight to 'the person you have called can't take call'. I then ring the charing cross store.
They put me through to home department and they hang up on me. Absolute disgrace and will not be shopping there again if that's how they treat their customers.